Delivery and Returns
Delivery
We offer free Standard delivery on any orders over £40.
- Standard delivery - £3.49 - usually delivered within 3 to 5 working days.
- Express delivery - £4.99 - usually delivered within 1 to 3 working days.
We currently ship to the UK only.
We endeavour to dispatch orders placed before midday the same day. Orders placed after midday will be dispatched on the next working day. Working days are Monday - Friday, excluding public holidays. Orders placed after midday on Friday will be processed on the following Monday.
Please note that while we strive to ensure timely delivery, there may be unforeseen delays due to factors beyond our control, such as weather conditions, carrier-related issues, customs processing, or other logistical challenges. We appreciate your understanding and patience in such instances.
Returns and Exchanges
You may return items in new and original condition within 14 days of receiving them for a full refund or an exchange. If the return is due to an error on our part (such as receiving an incorrect or faulty item), we will cover the shipping costs.
To qualify for a return, items must be in their original packaging, unworn, and in the same new condition as when they were received. Items cannot be returned if they show any of the following but not limited to:
- Evidence of use or wear
- Damage
- Presence of deodorant or fragrance
If any of these conditions are found on returned items, the return will not be processed.
Customers will be required to pay the relevant postage for any exchanges.
If you would like to request a return or exchange, please email info@stateofanakhi.com with "Return Request" in the subject line and details of your order and whether you are requesting a return or exchange in the email. Our team will be in touch to help process this.
We strongly advise using a tracked and insured delivery service for returns, as we cannot be held responsible for any returns lost during shipping.